FAQs

FAQs

Do you supply EC Approved / Legal For Trade / M weighing Scales and Balances?

-Yes we do. Here at Braymont UK, we understand how important it is to own EC Approved / Legal for Trade Scales, therefore we make sure that we can supply them at all times, and dispatch them to you by Express Delivery (see Delivery and Returns for further info). Simply search 'M' in the search bar, and all EC Approved Scales should pop up, OR see details in listings, OR email us at BraymontScales@gmail.com and we'll find the correct Scale for you.


Do you post Internationally?

-Yes, we'll do our utmost to deliver our items to anywhere you require. If your Postal Address is not recognised by our system, then simply contact us for a quotation.


Do you offer discounts for multiple purchases?

-Yes we do, please contact us first to discuss. We can provide large amounts of units, and we are based in the UK.


Do you allow Trade customers?

-Yes we do, just contact us to discuss your needs.


Are your products new or used?

-All our products are brand new, boxed securely, and sent direct from the manufacturer / warehouse.


Does the item come with a Warranty?

-Yes, all of our units come with Free Warranties (usually 2 or 3years, dependent on Product / Manufacturer, if you wish to know beforehand then please contact us).


Can you supply Calibration Certificates?

-Yes, however they must be ordered at the time of purchasing the Scale or Balance, and are found usually within Related Products or in the Accessories Category. Otherwise you will need to locate your own Calibration Service Provider.


How can you provide these products cheaper than other retailers?

-We are one of the largest suppliers precision Scales and Balances, and have close relationships with the manufacturer's.


Can you send for ‘Next day Delivery’?

-We already send our items by Express Postage on same working day (if purchased by 12 midday on business days), but if you need the item even sooner then please contact us first to discuss.


What if an item is ‘faulty’?

-We offer refund or exchange within 14days, all we ask is that you contact us first to discuss, as it could be a case of having an expert discuss the issue with you, and how to fix/calibrate, which our expert will assist with either by telephone, or email.


Are all Stainless Steel Scales suitable for Food, Water etc?

No, unless the Scale is rated with an IP rating. If the Scale is not rated with IP, and you weigh Food, Water etc, then you will invalidate the Warranty. If you are unsure then please inquire before purchase.


 

WHATEVER YOUR QUERY PLEASE CONTACT US, WE AIM TO SEND RAPID RESPONSES, AND IN PLAIN ENGLISH.

WE ALSO OFFER EXPERT KNOWLEDGE IN CASE YOU ARE UNSURE OF WHICH PRODUCT TO PURCHASE.